Regulations of the system of giving opinions about products in the Internet Shop Kokietki

1. Possibility of Issuing Opinions

   • Opinions about products in the Kokietki online store can be given by customers who have made a purchase, as well as by any users browsing the store who are not registered users.
     
     

2. Verified Purchase

   • Reviews issued by customers who have purchased a product and have been verified will be marked with the information "Verified purchase" in green. To issue such an opinion, you need to use the link sent to the email after the purchase or in the store panel after logging into your account in the My Opinions tab
     
     

   • Opinions issued by users who have or have not made a purchase, but issued opinions on the store's website in an unverified manner in the store panel , will not have such a mark.
     
     

3. Adding Photos

   • The customer has the opportunity to add photos of the product to his/her opinion, which may help other users to make a purchase decision.
     
     

4. Rules of Acceptance of Reviews

   • The store reserves the right to refuse to accept and publish opinions that contain uncensored words or do not relate to the rated product.
     
     

   • Opinions that contain offensive, vulgar or illegal content will also not be published.
     
     

5. Opinions and Complaints

   • Opinions are not used to make complaints about products. If you need to make a complaint, we ask customers to contact the store support by email info@kokietki.pl or by phone +48 22 123 555 1
     
     

6. Purpose of the opinion

   • Opinions are intended to help potential customers make purchasing decisions. We encourage you to share your experiences so that others can benefit from them.
     
     

7. Rules of Opinion Writing

   • We encourage you to write honest and factual reviews.

   • Please avoid content unrelated to the product . The opinion content consists of a double rating on a scale of 1 to 5 stars on the product and shipping time. After the star rating, we have the opportunity to write a text opinion and also put a photo, but this is not mandatory.
     
     

8. Privacy Policy

   • All reviews are moderated in accordance with the store's privacy policy, and users' personal information is protected and will not be shared with third parties.
     
     

Thank you for using the feedback system and we hope that your reviews will help other customers to make the right shopping choices.