At present, we do not deliver to the United Kingdom.
Orders can be placed to other countries that are included in our shipping offer.

At Kokietki, we have prepared various convenient and secure payment methods for you:

✓ BLIK – quick payment using a code from your mobile phone,
✓ Fast online transfer (Paynow) – immediate processing from most Polish banks,
✓ Payment card – we accept Visa, Mastercard and Maestro,
✓ PayPo – buy now, pay later, up to 30 days after purchase,
✓ Digital wallets (Google Pay) – simple and secure payments with one click.
✓ Cash on delivery – you pay the courier upon delivery.

All online transactions are encrypted, and you can choose the option that is most convenient for you.

Yes, online payments at Kokietki are completely secure and meet all European security standards. We ensure that every stage of the transaction is protected:

✓ SSL encryption – all data sent between your device and our shop is encrypted, preventing access by third parties.

✓ Trusted payment operators – we only work with certified systems (Paynow, PayPal, PayPo, Google Pay) that use the same security standards as banks.

✓ Secure payment cards – card transactions are protected by additional authorisation (e.g. 3D Secure), so no one can pay for you without your consent.

✓ Modern payment methods – you can use BLIK or digital wallets (Google Pay), which do not share your card details with the seller, only a secure payment token.

✓ Privacy – no confidential data (e.g. card numbers) is stored in our shop. The entire process is handled exclusively by the selected payment operator.

Thanks to these solutions, you can be sure that your purchases at Kokietki are not only convenient, but also protected at the highest level.

✓ If the payment failed, there is no need to worry – your order has been placed correctly and the goods are reserved for you for 3 days.

✓ Do not place a new order – we are waiting for payment for the one you have already placed. If you place another order, the size or model you have chosen may no longer be available in stock.

✓ On the payment page, the bank usually displays a message about the failed transaction, and some systems allow you to repeat it immediately. You will also often receive an e-mail with information about the payment status and the possibility of repeating it.

✓ If you do not notice the problem immediately, do not worry. We will send you an automatic message about the failed payment and a link to repeat the payment via Przelewy24.

✓ As soon as you pay for your order, the system will automatically process the payment and you will receive a confirmation from us. We will keep you informed about all stages by email.

✓ You have 3 days to make the payment. After this time, the reservation is cancelled and the products are returned to sale.